Privacy Policy

Last updated: July 2026

1. Introduction

Green & Cosy Homes Ltd ("we", "us", "our", or "Company") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greenandcosy.co.uk.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

  • Name
  • Email address
  • Phone number
  • Address/postal code
  • Property details (type, size, location)
  • Any other information you provide through contact forms or enquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited
  • Time and date of visit
  • Time spent on page

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Generate leads and respond to your enquiries
  • Provide you with quotations and information about our services
  • Send periodic emails regarding your order or other products/services
  • Improve our website and services
  • Monitor and analyse trends, usage, and activities
  • Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law or protect our or others' rights, privacy, safety or property.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use Google Tag Manager and Google Ads for analytics and advertising purposes. These services place cookies on your device. Please refer to our Cookie Policy for more information.

7. Google Tag Manager and Google Ads

We use Google Tag Manager to manage tags and Google Ads to track and optimise our advertising campaigns. Google may collect information about your browsing behaviour through cookies and similar technologies. This information is used to:

  • Track conversions and campaign performance
  • Serve targeted advertisements
  • Improve our advertising effectiveness

Please visit Google's Privacy Policy to understand how Google collects and uses your data: https://policies.google.com/privacy

8. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such external links. Please review the privacy policy of any third-party website before providing your personal information.

9. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. GDPR Rights (UK and EU Residents)

If you are a resident of the UK or EU, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your data.

To exercise any of these rights, please contact us at the information provided below.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Green & Cosy Homes Ltd
17 Chatsworth Avenue
Long Eaton, Nottingham
NG10 2FL

Email: general@greenandcosy.co.uk
Phone: 0115 896 0581

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.

Document Status: Last updated July 2026 | Next review: July 2027